Terms and Conditions

1. Acceptance of Terms

By using our Site and purchasing our products, you confirm that you are at least 18 years old and capable of entering into legally binding agreements. These Terms apply to all visitors, users, and others who access or use the Site.


2. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site, with an updated “Last Updated” date. It is your responsibility to review these Terms periodically. Your continued use of the Site after changes constitutes acceptance of the new Terms.


3. Use of the Site

  • Eligibility: You must be at least 18 years old to use our Site and make purchases.
  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.
  • Prohibited Activities: You agree not to engage in any of the following:
    • Using the Site for any unlawful purposes.
    • Interfering with or disrupting the integrity or performance of the Site.
    • Attempting to gain unauthorized access to the Site or its systems.
    • Uploading or transmitting any harmful or malicious content.

4. Product Information

  • Descriptions and Pricing: We strive to ensure that all product descriptions and prices on the Site are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and to change or update information at any time without prior notice.
  • Availability: All products are subject to availability. We reserve the right to limit the quantity of any products or services we offer.

5. Orders and Payments

  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
  • Payment: All payments are processed securely through our payment gateway partners. By providing your payment information, you represent that you are authorized to use the payment method.
  • Pricing: Prices are listed in [Your Currency] and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time.

6. Shipping and Delivery

  • Shipping Methods and Times: We offer various shipping options. Estimated delivery times are provided but are not guaranteed.
  • Shipping Costs: Shipping costs are calculated based on the delivery method, destination, and order size. These costs will be displayed during the checkout process.
  • Delays: We are not responsible for delays caused by the shipping carrier or unforeseen circumstances beyond our control.

7. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return eligible items within [Number] days of receipt for a refund or exchange. Items must be in their original condition.
  • Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a reasonable timeframe.
  • Non-Returnable Items: Certain items may be non-returnable, such as [list any non-returnable items, e.g., digital downloads, personalized products].

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of [Your Bookshop Name] or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.


9. User Accounts

  • Account Creation: Creating an account is optional but may provide additional benefits, such as faster checkout and order tracking.
  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Termination: We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to other users or us.

10. Limitation of Liability

To the fullest extent permitted by law, [Your Bookshop Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Site or products.
  • Unauthorized access to or alteration of your transmissions or data.
  • Statements or conduct of any third party on the Site.
  • Any other matter related to the Site or these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless [Your Bookshop Name], its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.


12. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within [Your Location] for the resolution of any disputes arising out of or relating to these Terms or your use of the Site.


13. Dispute Resolution

  • Informal Resolution: To the extent possible, you agree to resolve any disputes informally by contacting us.
  • Binding Arbitration: Any disputes not resolved informally will be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. The arbitration will take place in [Your Location], and judgment on the arbitration award may be entered into any court having jurisdiction.
  • Class Action Waiver: You agree not to participate in any class action or representative proceeding against [Your Bookshop Name].

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.